I got a confession to make! The little communication device usedto scare me to death!
I would pick ip up and dial a prospect and when the phone ringsmy heart would start pounding wishing that the recipient does, to pick the phone up. When the phone is picked, guess what?
My home business was rationalised and crippled [...]
I had to really look at things a little different when I started calling people. Now I am not a telemarketer. I call people only when they request it.
The problem is, they usually don’t remember filling out the form or they don’t remember why I am calling. Most of the time, I get polite people [...]
It happens all the time, you hear someone over the telephone and you make a generalization about the person you are speaking with. It may not be fair and it is akin to judging a book by its cover, but it’s true nevertheless.
Within 60 seconds, people will make assumptions about one’s education, background, ability and [...]
Using the telephone as an effective sales and customer service tool begins before you ever pick up the receiver to answer the telephone or make an appointment or sales call. When you reach for a ringing telephone, you need to put a smile on our faces and then greet people with the same enthusiasm you’d [...]
More and more e-mails are arriving in my in-box from people who hate cold calling. Here’s what they’re saying:
? “Cold calling terrifies me.”
? “The phone feels like a 10,000-pound weight.”
? “Every time I have to make a cold call, I freeze up.”
? “I feel like a fraud when I’m cold calling.”
? “I can’t take the [...]
Do you want to be a sales champion? There are a few small secrets that will help you achieve these goals.
Commit to your goals. Write down your sales goals for this week, this month, this quarter and this year. I urge you to use specific numbers that challenge you, but are attainable. Post these goals [...]
Almost every day, visitors to my Unlock The Game? website click on my live instant-messenger chat button, which invites them to “Ask Ari a selling question.”
And do you know what their most common question is?
Yes, you guessed it: “Is there any way I can break through or overcome my fear of cold calling?”
Most of us [...]
So you’re in business. Whether it is micro, small, medium, or enterprise; you know the one key element you need to succeed in your business ? sales.
Now, you have studied and learned many practices on succeeding in your arena, but there may be something still overlooked. You most undoubtedly have strained to learn every technique [...]
Sales calls that you control are what all salespeople want. I am a big believer that questioning is the most important skill for sales professionals. In order to stay in control of your sales calls, whether by phone or in person, you need to be the one asking questions most of the time.
To be the [...]
The other day I received a call from a telemarketer selling a website “starter kit” for small businesses. If you are reading this right now, then you undoubtedly know that I have a website. Normally, I would quickly get the telemarketer off the line so I could get back to showing people how to make [...]